{"id":900,"date":"2024-08-12T18:42:16","date_gmt":"2024-08-12T18:42:16","guid":{"rendered":"https:\/\/www.komatsulatinoamerica.com\/marketing-news\/?p=900"},"modified":"2024-11-13T19:02:50","modified_gmt":"2024-11-13T19:02:50","slug":"strategic-support-for-penasquito-mexico","status":"publish","type":"post","link":"https:\/\/www.komatsulatinoamerica.com\/marketing-news\/english\/edition-34\/mining\/strategic-support-for-penasquito-mexico\/","title":{"rendered":"Strategic Support for Pe\u00f1asquito-Mexico"},"content":{"rendered":"<p><span class=\"TextRun SCXW57614020 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW57614020 BCX8\">The Brand Management philosophy is one of the pillars of the Komatsu Way<\/span> <span class=\"NormalTextRun SCXW57614020 BCX8\">and is defined as the set of activities carried out to become our customers&#8217; indispensable partner, so that Komatsu will continue to be selected as their preferred supplier in the long term, by cultivating and strengthening good relationships with distributors and end customers.<\/span><\/span><\/p>\n<h3>A bit of history<\/h3>\n<p><span data-contrast=\"auto\">In Latin America this concept was introduced in Chile in 2008 and gained significant evolution and consolidation together with customers in different segments over the years. For 2018, the introduction of Brand Management (BM) began in KHSA initially considering focusing on mining for Colombia with customer Cerrej\u00f3n. In this case, we were able to increase the level of relationship and interaction through the different initiatives and projects helping the client advance in operational excellence, its main strategic objective is to improve the operation of the equipment.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Then, as part of the expansion of this philosophy in the rest of the region, in 2021 the project began to be implemented in Peru together with Komatsu Mitsui, with customer Glencore Antapaccay, with whom our level of relationship progressed significantly through 3 lines of work, such as: introduction of new products and technologies, operational excellence and Full Potential project, in addition to sustainable development through work with the communities.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In 2023, the implementation of the BM project began in Mexico, with customer Pe\u00f1asquito, with whom we have a long history and is one of the most important mining customers for Komatsu Mexico (KMEX). The project is already in its implementation stage of the different initiatives that have arisen from the application of the Voice of the Customer (VOC) and understanding its main need, which is to improve the reliability of the Komatsu fleet with three focal points, i.e. management of spare parts, quality of repairs in the Saltillo workshop, and quality of work with the equipment on site.<\/span><\/p>\n<h3>Work team<\/h3>\n<p><span class=\"TextRun SCXW265738912 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW265738912 BCX8\" data-ccp-charstyle=\"normaltextrun\" data-ccp-charstyle-defn=\"{&quot;ObjectId&quot;:&quot;dc71db64-834f-4ae0-990b-1b7bdae7df54|53&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;Arial&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos,Arial&quot;,268442635,&quot;22&quot;,469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\">To address the BM project, KMEX has formed a work team led by Pablo <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW265738912 BCX8\" data-ccp-charstyle=\"normaltextrun\">G\u00e1mez<\/span><span class=\"NormalTextRun SCXW265738912 BCX8\" data-ccp-charstyle=\"normaltextrun\">, <\/span><span class=\"NormalTextRun SCXW265738912 BCX8\" data-ccp-charstyle=\"normaltextrun\">Project Manager,<\/span> <span class=\"NormalTextRun SCXW265738912 BCX8\" data-ccp-charstyle=\"normaltextrun\">with the support and involvement of each of the support areas of both KMEX and Komatsu Latin America, <\/span><span class=\"NormalTextRun SCXW265738912 BCX8\" data-ccp-charstyle=\"normaltextrun\">including<\/span><span class=\"NormalTextRun SCXW265738912 BCX8\" data-ccp-charstyle=\"normaltextrun\"> commercial, aftermarket, product support, operations, among others.<\/span><\/span><span class=\"EOP SCXW265738912 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW247497741 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW247497741 BCX8\" data-ccp-charstyle=\"normaltextrun\" data-ccp-charstyle-defn=\"{&quot;ObjectId&quot;:&quot;dc71db64-834f-4ae0-990b-1b7bdae7df54|53&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;Arial&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos,Arial&quot;,268442635,&quot;22&quot;,469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\">Every year the Global BM meeting is held in Tokyo, Japan,<\/span> <span class=\"NormalTextRun SCXW247497741 BCX8\" data-ccp-charstyle=\"normaltextrun\">where the main projects developed in the different regions of the world where Komatsu <\/span><span class=\"NormalTextRun SCXW247497741 BCX8\" data-ccp-charstyle=\"normaltextrun\">operates<\/span><span class=\"NormalTextRun SCXW247497741 BCX8\" data-ccp-charstyle=\"normaltextrun\"> are shown<\/span><span class=\"NormalTextRun SCXW247497741 BCX8\" data-ccp-charstyle=\"normaltextrun\">.\u00a0 <\/span><span class=\"NormalTextRun SCXW247497741 BCX8\" data-ccp-charstyle=\"normaltextrun\">In 2022, Komatsu Colombia&#8217;s BM project was presented; in 2023, Komatsu Mitsui <\/span><span class=\"NormalTextRun SCXW247497741 BCX8\" data-ccp-charstyle=\"normaltextrun\">participated<\/span><span class=\"NormalTextRun SCXW247497741 BCX8\" data-ccp-charstyle=\"normaltextrun\">, <\/span><span class=\"NormalTextRun SCXW247497741 BCX8\" data-ccp-charstyle=\"normaltextrun\">and this year 2024 corresponds to Komatsu Mexico.<\/span><\/span><span class=\"EOP SCXW247497741 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Brand Management philosophy is one of the pillars of the Komatsu Way and is defined as the set of<\/p>\n","protected":false},"author":115,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[36],"tags":[19],"class_list":["post-900","post","type-post","status-publish","format-standard","hentry","category-edition-34","tag-mining"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Strategic Support for Pe\u00f1asquito-Mexico - Conexi\u00f3n Komatsu<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Strategic Support for Pe\u00f1asquito-Mexico - Conexi\u00f3n 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