{"id":1460,"date":"2025-11-06T17:50:05","date_gmt":"2025-11-06T17:50:05","guid":{"rendered":"https:\/\/www.komatsulatinoamerica.com\/marketing-news\/?p=1420"},"modified":"2025-12-24T14:08:58","modified_gmt":"2025-12-24T14:08:58","slug":"ai-bot","status":"publish","type":"post","link":"https:\/\/www.komatsulatinoamerica.com\/marketing-news\/espanol\/edicion-37\/service-support\/ai-bot\/","title":{"rendered":"AI Bot: menos tiempo buscando, m\u00e1s tiempo solucionando"},"content":{"rendered":"<p>\u00bfImaginas resolver en segundos lo que antes te tomaba varios minutos?<br \/>\nCon el <strong>AI Bot<\/strong> eso ya es posible: una inteligencia artificial que bucea al mismo tiempo en manuales, TSI y Service News para darte informaci\u00f3n confiable, t\u00e9cnica y al instante.<\/p>\n<p>Como menciona Sebasti\u00e1n Araya Morales, Technology PM &amp; Business Digitalization Deputy Manager:<br \/>\n<em>\u00abEst\u00e1 enfocado en darle a nuestro equipo t\u00e9cnico y comercial una herramienta \u00fatil para mejorar la satisfacci\u00f3n de nuestros clientes.\u00bb<\/em><\/p>\n<p><strong>\u00bfQui\u00e9nes lo pueden utilizar?<\/strong><\/p>\n<p>Todos los distribuidores de Komatsu, \u00a1totalmente gratis! Solo para equipos de construcci\u00f3n y miner\u00eda.<\/p>\n<p><strong>\u00bfQu\u00e9 beneficios tiene?<\/strong><\/p>\n<ul>\n<li>Soporte 24\/7 en espa\u00f1ol e ingl\u00e9s.<\/li>\n<li>Respuestas r\u00e1pidas que agilizan procesos.<\/li>\n<li>Acceso a conocimiento experto y casos similares de todos los equipos de construcci\u00f3n y miner\u00eda.<\/li>\n<li>Mejora la atenci\u00f3n al cliente.<\/li>\n<\/ul>\n<p>Para ingresar debes hacerlo hacer directamente desde Komatsu Global Portal (KGP) en el computador, tablet o smartphone. Y para hacer uso de esta herramienta, es simple. Debes elegir el modelo del equipo, describir la falla y el AI Bot te entregar\u00e1 las posibles soluciones al instante.<\/p>\n<p><strong>\u00bfQu\u00e9 novedades trae?<\/strong><\/p>\n<p>La nueva Integraci\u00f3n con TSI y Service News. Ahora el AI Bot est\u00e1 en toda la regi\u00f3n tambi\u00e9n en Europa, Jap\u00f3n, LATAM). Esto significa:<\/p>\n<ul>\n<li>Identificaci\u00f3n veloz de casos similares.<\/li>\n<li>Documentaci\u00f3n con im\u00e1genes y descripciones de fallas.<\/li>\n<li>En algunos casos, respuesta directa desde f\u00e1brica.<\/li>\n<li>Mejores decisiones t\u00e9cnicas y m\u00e1s capacidad de resoluci\u00f3n.<\/li>\n<\/ul>\n<p>Mira el video y aprende c\u00f3mo ingresar desde el KGP.<br \/>\n<iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/jxaX9uMHKWg?si=ubRMmIu6FD0Trz7m\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfImaginas resolver en segundos lo que antes te tomaba varios minutos? Con el AI Bot eso ya es posible<\/p>\n","protected":false},"author":115,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49],"tags":[27],"class_list":["post-1460","post","type-post","status-publish","format-standard","hentry","category-edicion-37","tag-service-support"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI Bot: menos tiempo buscando, m\u00e1s tiempo solucionando - Conexi\u00f3n Komatsu<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Bot: menos tiempo buscando, m\u00e1s tiempo solucionando - Conexi\u00f3n Komatsu\" \/>\n<meta property=\"og:description\" content=\"\u00bfImaginas resolver en segundos lo que antes te tomaba varios minutos? 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